Transparency & Trust.

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Privacy Policy

PixelTech Solutions ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

What We Collect

We may collect the following types of personal information when you use our website or contact us:

• Your name and email address when you submit a contact form or sign up for our guide
• Business type and general enquiry details you choose to share with us
• Technical data such as your IP address, browser type, and pages visited (via analytics tools)
• Communication history when you email or message us

How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide requested services
• Send you the free guide or resources you signed up for
• Improve our website and services based on usage patterns
• Comply with our legal obligations

We do not sell, trade, or rent your personal information to third parties. We will never share your data with advertisers.

Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us at hello@pixeltechsolutions.co.uk.

Third-Party Services

Our website may use third-party tools such as Google Analytics for website performance monitoring. These services have their own privacy policies and we encourage you to review them.

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Terms of Service

By engaging PixelTech Solutions for any service, you agree to the following terms. Please read them carefully before proceeding.

Services Provided

PixelTech Solutions provides web design, social media management, and digital marketing services to small businesses. The scope of each engagement is agreed upon in a separate project proposal or service agreement.

Payment Terms

• A 50% deposit is required before work commences on any project
• The remaining balance is due upon project completion, prior to launch
• Monthly retainer services are invoiced at the start of each billing period
• Invoices are payable within 14 days of issue

Revisions & Scope

All projects include up to two rounds of revisions within the agreed scope. Additional revisions or scope changes will be quoted separately. We'll always discuss any changes with you before proceeding.

Intellectual Property

Upon receipt of full payment, all custom design and code created for your project becomes your property. We retain the right to display the work in our portfolio unless you request otherwise in writing.

Client Responsibilities

• Provide timely feedback and content required for your project
• Ensure all materials supplied to us are legally yours to use
• Notify us promptly of any changes that affect the project scope

Limitation of Liability

PixelTech Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total fees paid for the specific project in question.

Termination

Either party may terminate a service agreement with 30 days written notice. Any work completed up to the date of termination will be invoiced at a pro-rata rate.

Governing Law

These terms are governed by the laws of Scotland, United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

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Cookie Policy

This policy explains how PixelTech Solutions uses cookies and similar tracking technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our site and improve your experience.

Cookies We Use

Essential Cookies

These are necessary for the website to function properly. They cannot be disabled. They include cookies that remember your preferences and keep the site secure.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect anonymised data such as pages visited, time on site, and traffic sources. No personally identifiable information is collected.

Functional Cookies

These cookies remember choices you make (such as your preferred language or region) to give you a more personalised experience on return visits.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete all or specific cookies
• Block cookies from specific sites
• Block all third-party cookies

Please be aware that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit aboutcookies.org.

Changes to This Policy

We may update this cookie policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after any changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions about our use of cookies, please contact us at hello@pixeltechsolutions.co.uk.